Support and Contact

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Contact

For accounts, points, publishing or anything else, write to support@hanshutech.com from your account email with your team name or project ID.

Common questions

When are points charged? Every step shows its price first; only successful generations are charged, and reserved points for failed or blocked ones come back.

Where can I publish? Adult works only go to adult publishing channels. When none is available the studio tells you before you start a project.

How do I delete my account? Open account settings from the avatar menu and confirm with your password. If you are the only owner of a team that has other members, hand over ownership first; cancel any active subscription first too.